SMS Campaigns
Plan and launch SMS campaigns using the same shared SendFlow workflow.
On this page
Overview
SMS campaigns helps SendFlow teams keep short-form messaging, provider routing, and audience accuracy organized inside one workspace instead of scattering setup and campaign work across disconnected tools.
Use this guide as a practical operating reference for admins, staff, and campaign managers who need repeatable workflows.
What to manage
The goal is to keep the workspace readable for the whole team while making sure the data, setup, and delivery flow stay accurate.
When ownership is clear, SendFlow becomes easier to scale across audiences, templates, campaigns, and sending infrastructure.
- Use the correct SMS-enabled audience data.
- Choose the right SMS template or draft.
- Validate provider routing before live sends.
- Monitor sending results and failures after launch.
Recommended workflow
Use a simple operating flow whenever your team is working on sms campaigns.
This keeps planning, review, and execution aligned before anything goes live.
- 1Create an SMS campaign in the workspace.
- 2Select the audience with valid phone data.
- 3Attach a reusable SMS template or draft the message content.
- 4Choose the approved SMS provider route.
- 5Send immediately or save for coordinated review.
Review checklist
A short review step usually prevents configuration drift, wrong audience targeting, or noisy campaign logs later.
Ask a second team member to confirm changes when the guide affects live delivery, routing, or workspace-wide assets.
- The audience includes valid SMS recipients.
- The SMS copy is concise and correct.
- The selected provider is approved for the workspace.
- The team reviews failures and provider responses after launch.
SMS tolerance for errors is low
Wrong phone data, poor audience cleanup, or missing provider review can create failed sends faster in SMS than in Email.