Usage Tracking
Track Email and SMS usage totals across daily, monthly, and overall workspace activity.
On this page
Overview
usage tracking helps SendFlow teams keep how much Email and SMS activity the workspace is generating over time organized inside one workspace instead of scattering setup and campaign work across disconnected tools.
Use this guide as a practical operating reference for admins, staff, and campaign managers who need repeatable workflows.
What to manage
The goal is to keep the workspace readable for the whole team while making sure the data, setup, and delivery flow stay accurate.
When ownership is clear, SendFlow becomes easier to scale across audiences, templates, campaigns, and sending infrastructure.
- Review daily, monthly, and total usage patterns.
- Compare current volume with campaign expectations.
- Spot unusual spikes before they become billing or routing issues.
- Use usage history during planning and reporting.
Recommended workflow
Use a simple operating flow whenever your team is working on usage tracking.
This keeps planning, review, and execution aligned before anything goes live.
- 1Open the usage view for Email or SMS.
- 2Review the recent daily totals first.
- 3Compare monthly usage with planned campaign volume.
- 4Check whether the totals align with recent launches.
- 5Flag anything unusual for admin or operations review.
Review checklist
A short review step usually prevents configuration drift, wrong audience targeting, or noisy campaign logs later.
Ask a second team member to confirm changes when the guide affects live delivery, routing, or workspace-wide assets.
- Usage totals match campaign activity.
- Unexpected spikes are explained quickly.
- The team can separate Email from SMS volume.
- Historical totals are available for planning.
Usage data supports operational planning
Teams that watch usage regularly usually catch pacing issues, routing changes, or unusual campaign behavior earlier.