Refund Policy

Billing, cancellation, refund review, and account-credit guidance for product subscriptions. This page is scoped to MSL Codex Tool.

Refund review

MSL Codex Tool refund requests are reviewed with the billing record, subscription state, usage context, and any product-specific agreement in mind.

Refund eligibility can vary by plan, billing cycle, and contract terms.

Approved refunds may return to the original payment method or appear as account credit.

Setup, migration, custom delivery, and consumed service work may be non-refundable.

Customers can request cancellation support when they no longer need a plan or need to adjust the subscription before renewal.

Cancel before renewal to avoid future subscription charges.

Keep a copy of important product data before closing a workspace.

Ask support for billing clarification if a charge looks unfamiliar.

Send product name, account email, invoice reference, and a short reason so Mohuls can review the request without unnecessary back-and-forth.

Include the invoice or transaction ID if available.

Mention whether you want cancellation, refund review, or account credit.

Use the product contact page for the fastest routing.

Need help with MSL Codex Tool?

Send us your product question, billing issue, privacy request, or refund review details.

These product-specific pages add detail for MSL Codex Tool. They work together with the main Mohuls policies and product agreements.